You can purchase our products online through our webshop. Occasionally, we also participate in design markets.

For more information, we recommend following us on Instagram @a_working_theory or signing up for our newsletter.

You have two options for trying our products:

1. By appointment at our office in Kongens Lyngby.
   If you’d like to try our products at our office, simply send an email to kundeservice@aworkingtheory.dk

2. In the comfort of your own home.
   We offer free exchanges in Denmark, allowing you to purchase our shirts and blouses and try them on at home.

   • If the size doesn’t fit, email kundeservice@aworkingtheory.dk
   • Then, return the product using the enclosed return label.
   • Once we receive your exchange, we will send you the correct size.

We have chosen to produce our shirts and blouses from fabrics containing 100% Viscose (LENZING™ ECOVERO™)

LENZING™ ECOVERO™ fibers are certified with the widely recognized EU Ecolabel for textile products (license no. AT/016/001). This label is awarded to products that meet high environmental standards.

Key criteria for evaluation include production processes limiting the usage of substances harmful to human health or the environment, and minimizing key environmental impacts.

The responsible production of LENZING™ ECOVERO™ fibers uses at least 50% less water and emits at least 50% less CO2 compared to generic viscose fibers, according to Higg MSI^, thereby saving precious resources for future generations.

LENZING™ and ECOVERO™ are trademarks of Lenzing AG

Footnote:
^Results based on LCA standards (ISO14040/44) and available via Higg MSI (Version 3.7)

The fit is relatively straight up and down, with a little bit of a waist. If you are in doubt, you are always welcome to contact our customer service at:

Tel: 28579503
Mail: kunderservice@aworkingtheory.dk

You can find our size guide here.

If you have any further questions, you are always welcome to contact our customer service at:

Tel: 28579503
Mail: Kunderservice@aworkingtheory.dk

No, our products are unfortunately not iron-free and we also always recommend that you iron your shirt after washing, as viscose often shrinks a little in the wash and by ironing, the fibers stretch again.

Our shirts and blouses are not iron free - But you can do a lot to reduce ironing by following our advice below.

1) Always make sure the buttons are closed and wash the shirt/blouse inside out

2) Wash your shirt/blouse on a program with low revolutions (400-600 rpm)

3) Leave the shirt/blouse to dry on a hanger, making sure to fasten all buttons

4) When you hang the shirt/blouse to dry on the hanger, gently stretch and heave the seams so they straighten out.

It is important that you do not tumble dry your shirt/blouse.

If you still wish to iron your shirt or blouses, you can read our step-by-step guide: How to iron a shirt here..

We recommend that you wash your product on a 30 degree delicate wash and then let it dry on a hanger.

Production takes place at our skilled supplier Dibella in India. Dibella is certified according to leading international standards for social and environmental responsibility. You can read much more about our materials and production right here.

Yes, you can. In the event that you wish to cancel your order, it is important that you contact our customer service by email: kunderservice@aworkingtheory.dk as soon as possible after your order has been received, because we ship orders the same day as we receive them.

If you have received an item with a fault, you must send an email to kundeservice@aworkingtheory.dk. In the email, you attach a picture of the complaint, write your order number and describe the error.

We will then exchange the item if it is in stock and otherwise refund the money.

You always have a two-year right to complain. If your product is broken, please send a picture and an email to Kunderservice@aworkingtheory.dk. Then we will find the right solution for you together.

You enter your discount code or gift card at checkout. Over on the right side under product images there is a field where it says "Discount code" and enter the code.

If you have forgotten to enter your discount code on your order, write to kunderservice@aworkingtheory.dk. Then we will help you

No, unfortunately our system cannot handle that. We also point out that the discount code does not apply to products already discounted

1-3 days. We always endeavor to ship orders the same day they are received

We have free delivery to private individuals, businesses, and parcel shops.

Yes will ship to Sweden, Holland, Germany and a number of other EU countries. Can't find your country on the list? then you are always welcome to contact our customer service by email: kundeservice@aworkingtheory.dk

If you use the attached return label, DKK 46. be deducted from your refund.

You have the following 2 options for returns:

1. Return with a return label from us

When you receive a package from us, a GLS return label is always attached.

The return label costs 46 DKK per use and is deducted from the amount you need to return.

2. Return, where you are responsible for postage yourself

If you want to be responsible for the postage and selection of carrier yourself, you simply need to inform us about the return by email kundeservice@aworkingtheory.dk. In the message, you must make it clear that you wish to use your right of withdrawal.

Once done, the package should be sent to:

A Working Theory ApS
Stengårds Alle 95
2800 King's Lyngby

Attn: Michelle Wadskjær

The repayment takes place within 4-7 days.

REMEMBER!! that you must always notify the return per email at kundeservice@aworkingtheory.dk. In the message, you must make it clear that you wish to use your right of withdrawal. State in the email why you want to return your item - use one of the following return codes:

Return codes:

A: The item is too big.

B: The item is too small

C: The item is not as expected

D: Regretted purchase

E: Want to exchange the item, write to which one

F: Other, please elaborate.

Yes, we have free exchanges. If you wish to exchange your items for a different size or color, please write to our customer service at: kundeservice@awokringtheory.dk. Once that is done, you send the item back to us using the attached return label. When we have received your items, we will send the desired items back to you.